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Jul 31

Audio MultiChallenge: A Multi-Turn Evaluation of Spoken Dialogue Systems on Natural Human Interaction

End-to-end (E2E) spoken dialogue systems are increasingly replacing cascaded pipelines for voice-based human-AI interaction, processing raw audio directly without intermediate transcription. Existing benchmarks primarily evaluate these models on synthetic speech and single-turn tasks, leaving realistic multi-turn conversational ability underexplored. We introduce Audio MultiChallenge, an open-source benchmark to evaluate E2E spoken dialogue systems under natural multi-turn interaction patterns. Building on the text-based MultiChallenge framework, which evaluates Inference Memory, Instruction Retention, and Self Coherence, we introduce a new axis Voice Editing that tests robustness to mid-utterance speech repairs and backtracking. We further augment each axis to the audio modality, such as introducing Audio-Cue challenges for Inference Memory that require recalling ambient sounds and paralinguistic signals beyond semantic content. We curate 452 conversations from 47 speakers with 1,712 instance-specific rubrics through a hybrid audio-native agentic and human-in-the-loop pipeline that exposes model failures at scale while preserving natural disfluencies found in unscripted human speech. Our evaluation of proprietary and open-source models reveals that even frontier models struggle on our benchmark, with Gemini 3 Pro Preview (Thinking), our highest-performing model achieving a 54.65% pass rate. Error analysis shows that models fail most often on our new axes and that Self Coherence degrades with longer audio context. These failures reflect difficulty of tracking edits, audio cues, and long-range context in natural spoken dialogue. Audio MultiChallenge provides a reproducible testbed to quantify them and drive improvements in audio-native multi-turn interaction capability.

  • 11 authors
·
Dec 16, 2025

T2Ranking: A large-scale Chinese Benchmark for Passage Ranking

Passage ranking involves two stages: passage retrieval and passage re-ranking, which are important and challenging topics for both academics and industries in the area of Information Retrieval (IR). However, the commonly-used datasets for passage ranking usually focus on the English language. For non-English scenarios, such as Chinese, the existing datasets are limited in terms of data scale, fine-grained relevance annotation and false negative issues. To address this problem, we introduce T2Ranking, a large-scale Chinese benchmark for passage ranking. T2Ranking comprises more than 300K queries and over 2M unique passages from real-world search engines. Expert annotators are recruited to provide 4-level graded relevance scores (fine-grained) for query-passage pairs instead of binary relevance judgments (coarse-grained). To ease the false negative issues, more passages with higher diversities are considered when performing relevance annotations, especially in the test set, to ensure a more accurate evaluation. Apart from the textual query and passage data, other auxiliary resources are also provided, such as query types and XML files of documents which passages are generated from, to facilitate further studies. To evaluate the dataset, commonly used ranking models are implemented and tested on T2Ranking as baselines. The experimental results show that T2Ranking is challenging and there is still scope for improvement. The full data and all codes are available at https://github.com/THUIR/T2Ranking/

  • 11 authors
·
Apr 7, 2023

Neural Rankers for Effective Screening Prioritisation in Medical Systematic Review Literature Search

Medical systematic reviews typically require assessing all the documents retrieved by a search. The reason is two-fold: the task aims for ``total recall''; and documents retrieved using Boolean search are an unordered set, and thus it is unclear how an assessor could examine only a subset. Screening prioritisation is the process of ranking the (unordered) set of retrieved documents, allowing assessors to begin the downstream processes of the systematic review creation earlier, leading to earlier completion of the review, or even avoiding screening documents ranked least relevant. Screening prioritisation requires highly effective ranking methods. Pre-trained language models are state-of-the-art on many IR tasks but have yet to be applied to systematic review screening prioritisation. In this paper, we apply several pre-trained language models to the systematic review document ranking task, both directly and fine-tuned. An empirical analysis compares how effective neural methods compare to traditional methods for this task. We also investigate different types of document representations for neural methods and their impact on ranking performance. Our results show that BERT-based rankers outperform the current state-of-the-art screening prioritisation methods. However, BERT rankers and existing methods can actually be complementary, and thus, further improvements may be achieved if used in conjunction.

  • 4 authors
·
Dec 18, 2022

How to Evaluate Speech Translation with Source-Aware Neural MT Metrics

Automatic evaluation of speech-to-text translation (ST) systems is typically performed by comparing translation hypotheses with one or more reference translations. While effective to some extent, this approach inherits the limitation of reference-based evaluation that ignores valuable information from the source input. In machine translation (MT), recent progress has shown that neural metrics incorporating the source text achieve stronger correlation with human judgments. Extending this idea to ST, however, is not trivial because the source is audio rather than text, and reliable transcripts or alignments between source and references are often unavailable. In this work, we conduct the first systematic study of source-aware metrics for ST, with a particular focus on real-world operating conditions where source transcripts are not available. We explore two complementary strategies for generating textual proxies of the input audio, automatic speech recognition (ASR) transcripts, and back-translations of the reference translation, and introduce a novel two-step cross-lingual re-segmentation algorithm to address the alignment mismatch between synthetic sources and reference translations. Our experiments, carried out on two ST benchmarks covering 79 language pairs and six ST systems with diverse architectures and performance levels, show that ASR transcripts constitute a more reliable synthetic source than back-translations when word error rate is below 20%, while back-translations always represent a computationally cheaper but still effective alternative. Furthermore, our cross-lingual re-segmentation algorithm enables robust use of source-aware MT metrics in ST evaluation, paving the way toward more accurate and principled evaluation methodologies for speech translation.

  • 5 authors
·
Nov 5, 2025 2

Are Large Language Models Good at Utility Judgments?

Retrieval-augmented generation (RAG) is considered to be a promising approach to alleviate the hallucination issue of large language models (LLMs), and it has received widespread attention from researchers recently. Due to the limitation in the semantic understanding of retrieval models, the success of RAG heavily lies on the ability of LLMs to identify passages with utility. Recent efforts have explored the ability of LLMs to assess the relevance of passages in retrieval, but there has been limited work on evaluating the utility of passages in supporting question answering. In this work, we conduct a comprehensive study about the capabilities of LLMs in utility evaluation for open-domain QA. Specifically, we introduce a benchmarking procedure and collection of candidate passages with different characteristics, facilitating a series of experiments with five representative LLMs. Our experiments reveal that: (i) well-instructed LLMs can distinguish between relevance and utility, and that LLMs are highly receptive to newly generated counterfactual passages. Moreover, (ii) we scrutinize key factors that affect utility judgments in the instruction design. And finally, (iii) to verify the efficacy of utility judgments in practical retrieval augmentation applications, we delve into LLMs' QA capabilities using the evidence judged with utility and direct dense retrieval results. (iv) We propose a k-sampling, listwise approach to reduce the dependency of LLMs on the sequence of input passages, thereby facilitating subsequent answer generation. We believe that the way we formalize and study the problem along with our findings contributes to a critical assessment of retrieval-augmented LLMs. Our code and benchmark can be found at https://github.com/ict-bigdatalab/utility_judgments.

  • 6 authors
·
Mar 28, 2024

BERT-as-a-Judge: A Robust Alternative to Lexical Methods for Efficient Reference-Based LLM Evaluation

Accurate evaluation is central to the large language model (LLM) ecosystem, guiding model selection and downstream adoption across diverse use cases. In practice, however, evaluating generative outputs typically relies on rigid lexical methods to extract and assess answers, which can conflate a model's true problem-solving ability with its compliance with predefined formatting guidelines. While recent LLM-as-a-Judge approaches mitigate this issue by assessing semantic correctness rather than strict structural conformity, they also introduce substantial computational overhead, making evaluation costly. In this work, we first systematically investigate the limitations of lexical evaluation through a large-scale empirical study spanning 36 models and 15 downstream tasks, demonstrating that such methods correlate poorly with human judgments. To address this limitation, we introduce BERT-as-a-Judge, an encoder-driven approach for assessing answer correctness in reference-based generative settings, robust to variations in output phrasing, and requiring only lightweight training on synthetically annotated question-candidate-reference triplets. We show that it consistently outperforms the lexical baseline while matching the performance of much larger LLM judges, providing a compelling tradeoff between the two and enabling reliable, scalable evaluation. Finally, through extensive experimentation, we provide detailed insights into BERT-as-a-Judge's performance to offer practical guidance for practitioners, and release all project artifacts to foster downstream adoption.

artefactory Artefact
·
Apr 9 3

HREF: Human Response-Guided Evaluation of Instruction Following in Language Models

Evaluating the capability of Large Language Models (LLMs) in following instructions has heavily relied on a powerful LLM as the judge, introducing unresolved biases that deviate the judgments from human judges. In this work, we reevaluate various choices for automatic evaluation on a wide range of instruction-following tasks. We experiment with methods that leverage human-written responses and observe that they enhance the reliability of automatic evaluations across a wide range of tasks, resulting in up to a 3.2% improvement in agreement with human judges. We also discovered that human-written responses offer an orthogonal perspective to model-generated responses in following instructions and should be used as an additional context when comparing model responses. Based on these observations, we develop a new evaluation benchmark, Human Response-Guided Evaluation of Instruction Following (HREF), comprising 4,258 samples across 11 task categories with a composite evaluation setup, employing a composite evaluation setup that selects the most reliable method for each category. In addition to providing reliable evaluation, HREF emphasizes individual task performance and is free from contamination. Finally, we study the impact of key design choices in HREF, including the size of the evaluation set, the judge model, the baseline model, and the prompt template. We host a live leaderboard that evaluates LLMs on the private evaluation set of HREF.

  • 4 authors
·
Dec 19, 2024

On the State of German (Abstractive) Text Summarization

With recent advancements in the area of Natural Language Processing, the focus is slowly shifting from a purely English-centric view towards more language-specific solutions, including German. Especially practical for businesses to analyze their growing amount of textual data are text summarization systems, which transform long input documents into compressed and more digestible summary texts. In this work, we assess the particular landscape of German abstractive text summarization and investigate the reasons why practically useful solutions for abstractive text summarization are still absent in industry. Our focus is two-fold, analyzing a) training resources, and b) publicly available summarization systems. We are able to show that popular existing datasets exhibit crucial flaws in their assumptions about the original sources, which frequently leads to detrimental effects on system generalization and evaluation biases. We confirm that for the most popular training dataset, MLSUM, over 50% of the training set is unsuitable for abstractive summarization purposes. Furthermore, available systems frequently fail to compare to simple baselines, and ignore more effective and efficient extractive summarization approaches. We attribute poor evaluation quality to a variety of different factors, which are investigated in more detail in this work: A lack of qualitative (and diverse) gold data considered for training, understudied (and untreated) positional biases in some of the existing datasets, and the lack of easily accessible and streamlined pre-processing strategies or analysis tools. We provide a comprehensive assessment of available models on the cleaned datasets, and find that this can lead to a reduction of more than 20 ROUGE-1 points during evaluation. The code for dataset filtering and reproducing results can be found online at https://github.com/dennlinger/summaries

  • 3 authors
·
Jan 17, 2023

ESB: A Benchmark For Multi-Domain End-to-End Speech Recognition

Speech recognition applications cover a range of different audio and text distributions, with different speaking styles, background noise, transcription punctuation and character casing. However, many speech recognition systems require dataset-specific tuning (audio filtering, punctuation removal and normalisation of casing), therefore assuming a-priori knowledge of both the audio and text distributions. This tuning requirement can lead to systems failing to generalise to other datasets and domains. To promote the development of multi-domain speech systems, we introduce the End-to-end Speech Benchmark (ESB) for evaluating the performance of a single automatic speech recognition (ASR) system across a broad set of speech datasets. Benchmarked systems must use the same data pre- and post-processing algorithm across datasets - assuming the audio and text data distributions are a-priori unknown. We compare a series of state-of-the-art (SoTA) end-to-end (E2E) systems on this benchmark, demonstrating how a single speech system can be applied and evaluated on a wide range of data distributions. We find E2E systems to be effective across datasets: in a fair comparison, E2E systems achieve within 2.6% of SoTA systems tuned to a specific dataset. Our analysis reveals that transcription artefacts, such as punctuation and casing, pose difficulties for ASR systems and should be included in evaluation. We believe E2E benchmarking over a range of datasets promotes the research of multi-domain speech recognition systems. ESB is available at https://huggingface.co/esb.

  • 3 authors
·
Oct 24, 2022 1

Distilling a Small Utility-Based Passage Selector to Enhance Retrieval-Augmented Generation

Retrieval-augmented generation (RAG) enhances large language models (LLMs) by incorporating retrieved information. Standard retrieval process prioritized relevance, focusing on topical alignment between queries and passages. In contrast, in RAG, the emphasis has shifted to utility, which considers the usefulness of passages for generating accurate answers. Despite empirical evidence showing the benefits of utility-based retrieval in RAG, the high computational cost of using LLMs for utility judgments limits the number of passages evaluated. This restriction is problematic for complex queries requiring extensive information. To address this, we propose a method to distill the utility judgment capabilities of LLMs into smaller, more efficient models. Our approach focuses on utility-based selection rather than ranking, enabling dynamic passage selection tailored to specific queries without the need for fixed thresholds. We train student models to learn pseudo-answer generation and utility judgments from teacher LLMs, using a sliding window method that dynamically selects useful passages. Our experiments demonstrate that utility-based selection provides a flexible and cost-effective solution for RAG, significantly reducing computational costs while improving answer quality. We present the distillation results using Qwen3-32B as the teacher model for both relevance ranking and utility-based selection, distilled into RankQwen1.7B and UtilityQwen1.7B. Our findings indicate that for complex questions, utility-based selection is more effective than relevance ranking in enhancing answer generation performance. We will release the relevance ranking and utility-based selection annotations for the MS MARCO dataset, supporting further research in this area.

  • 7 authors
·
Oct 8, 2025

Preserving Privacy, Increasing Accessibility, and Reducing Cost: An On-Device Artificial Intelligence Model for Medical Transcription and Note Generation

Background: Clinical documentation represents a significant burden for healthcare providers, with physicians spending up to 2 hours daily on administrative tasks. Recent advances in large language models (LLMs) offer promising solutions, but privacy concerns and computational requirements limit their adoption in healthcare settings. Objective: To develop and evaluate a privacy-preserving, on-device medical transcription system using a fine-tuned Llama 3.2 1B model capable of generating structured medical notes from medical transcriptions while maintaining complete data sovereignty entirely in the browser. Methods: We fine-tuned a Llama 3.2 1B model using Parameter-Efficient Fine-Tuning (PEFT) with LoRA on 1,500 synthetic medical transcription-to-structured note pairs. The model was evaluated against the base Llama 3.2 1B on two datasets: 100 endocrinology transcripts and 140 modified ACI benchmark cases. Evaluation employed both statistical metrics (ROUGE, BERTScore, BLEURT) and LLM-as-judge assessments across multiple clinical quality dimensions. Results: The fine-tuned OnDevice model demonstrated substantial improvements over the base model. On the ACI benchmark, ROUGE-1 scores increased from 0.346 to 0.496, while BERTScore F1 improved from 0.832 to 0.866. Clinical quality assessments showed marked reduction in major hallucinations (from 85 to 35 cases) and enhanced factual correctness (2.81 to 3.54 on 5-point scale). Similar improvements were observed on the internal evaluation dataset, with composite scores increasing from 3.13 to 4.43 (+41.5%). Conclusions: Fine-tuning compact LLMs for medical transcription yields clinically meaningful improvements while enabling complete on-device browser deployment. This approach addresses key barriers to AI adoption in healthcare: privacy preservation, cost reduction, and accessibility for resource-constrained environments.

  • 6 authors
·
Jul 2, 2025 1

HyPoradise: An Open Baseline for Generative Speech Recognition with Large Language Models

Advancements in deep neural networks have allowed automatic speech recognition (ASR) systems to attain human parity on several publicly available clean speech datasets. However, even state-of-the-art ASR systems experience performance degradation when confronted with adverse conditions, as a well-trained acoustic model is sensitive to variations in the speech domain, e.g., background noise. Intuitively, humans address this issue by relying on their linguistic knowledge: the meaning of ambiguous spoken terms is usually inferred from contextual cues thereby reducing the dependency on the auditory system. Inspired by this observation, we introduce the first open-source benchmark to utilize external large language models (LLMs) for ASR error correction, where N-best decoding hypotheses provide informative elements for true transcription prediction. This approach is a paradigm shift from the traditional language model rescoring strategy that can only select one candidate hypothesis as the output transcription. The proposed benchmark contains a novel dataset, HyPoradise (HP), encompassing more than 334,000 pairs of N-best hypotheses and corresponding accurate transcriptions across prevalent speech domains. Given this dataset, we examine three types of error correction techniques based on LLMs with varying amounts of labeled hypotheses-transcription pairs, which gains a significant word error rate (WER) reduction. Experimental evidence demonstrates the proposed technique achieves a breakthrough by surpassing the upper bound of traditional re-ranking based methods. More surprisingly, LLM with reasonable prompt and its generative capability can even correct those tokens that are missing in N-best list. We make our results publicly accessible for reproducible pipelines with released pre-trained models, thus providing a new evaluation paradigm for ASR error correction with LLMs.

  • 6 authors
·
Sep 27, 2023

More efficient manual review of automatically transcribed tabular data

Machine learning methods have proven useful in transcribing historical data. However, results from even highly accurate methods require manual verification and correction. Such manual review can be time-consuming and expensive, therefore the objective of this paper was to make it more efficient. Previously, we used machine learning to transcribe 2.3 million handwritten occupation codes from the Norwegian 1950 census with high accuracy (97%). We manually reviewed the 90,000 (3%) codes with the lowest model confidence. We allocated those 90,000 codes to human reviewers, who used our annotation tool to review the codes. To assess reviewer agreement, some codes were assigned to multiple reviewers. We then analyzed the review results to understand the relationship between accuracy improvements and effort. Additionally, we interviewed the reviewers to improve the workflow. The reviewers corrected 62.8% of the labels and agreed with the model label in 31.9% of cases. About 0.2% of the images could not be assigned a label, while for 5.1% the reviewers were uncertain, or they assigned an invalid label. 9,000 images were independently reviewed by multiple reviewers, resulting in an agreement of 86.43% and disagreement of 8.96%. We learned that our automatic transcription is biased towards the most frequent codes, with a higher degree of misclassification for the lowest frequency codes. Our interview findings show that the reviewers did internal quality control and found our custom tool well-suited. So, only one reviewer is needed, but they should report uncertainty.

  • 5 authors
·
Jun 28, 2023

Deep Research, Shallow Evaluation: A Case Study in Meta-Evaluation for Long-Form QA Benchmarks

Recent advances have made long-form report-generating systems widely available. This has prompted evaluation frameworks that use LLM-as-judge protocols and claim verification, along with meta-evaluation frameworks that seek to validate these methods. Many of the meta-evaluations estimate an evaluation quality's by comparing its assessments against human pairwise preferences. Prior work, however, suggests that human pairwise preference may be overly simplistic and can fail to capture nuances of expert expectations. We conduct a case study in meta-evaluation for long-form QA benchmarks using ScholarQA-CS2, a benchmark designed for assessing retrieval-augmented deep-research QA in the scientific domain. We comprehensively validate the benchmark through human pairwise preference judgments, then critically examine the strengths, weaknesses, and confounders of this approach. We show that pairwise preference rankings are best suited for system-level evaluation, while explicit metric-wise annotations and expert annotators are critical for reliable metric-level assessment, with subjectivity remaining a key challenge. Based on our findings, we offer practical guidelines for designing future meta-evaluations that better align evaluation methods, annotator expertise, and reporting practices. By surfacing these methodological challenges, we aim to advance evaluation standards for deep-research systems.

  • 12 authors
·
Mar 5

Style Over Substance: Evaluation Biases for Large Language Models

As large language models (LLMs) continue to advance, accurately and comprehensively evaluating their performance becomes increasingly challenging. Human evaluations are conventionally considered the gold standard in natural language generation, but recent advancements incorporate state-of-the-art LLMs as proxies for human judges in evaluation processes. However, the extent to which humans and LLMs are capable evaluators remains uncertain. This study investigates the behavior of crowd-sourced and expert annotators, as well as LLMs, when comparing outputs from different models. To achieve this, we curate a dataset of intentionally flawed machine-generated answers. Our findings reveal a concerning bias in the evaluation process, as answers with factual errors are rated more favorably than answers that are too short or contained grammatical errors. To address this issue, we propose independently evaluating machine-generated text across multiple dimensions, rather than merging all the evaluation aspects into a single score. We instantiate this idea with the Elo rating system, resulting in the Multi-Elo Rating System. Empirical results from our study reveal that this proposed approach significantly enhances the quality of LLM-based evaluations, particularly in terms of factual accuracy. However, there is no significant improvement in crowd-sourced-based evaluations, indicating the need for further investigation and refinement.

  • 2 authors
·
Jul 6, 2023

Answer Matching Outperforms Multiple Choice for Language Model Evaluation

Multiple choice benchmarks have long been the workhorse of language model evaluation because grading multiple choice is objective and easy to automate. However, we show multiple choice questions from popular benchmarks can often be answered without even seeing the question. These shortcuts arise from a fundamental limitation of discriminative evaluation not shared by evaluations of the model's free-form, generative answers. Until recently, there appeared to be no viable, scalable alternative to multiple choice--but, we show that this has changed. We consider generative evaluation via what we call answer matching: Give the candidate model the question without the options, have it generate a free-form response, then use a modern language model with the reference answer to determine if the response matches the reference. To compare the validity of different evaluation strategies, we annotate MMLU-Pro and GPQA-Diamond to obtain human grading data, and measure the agreement of each evaluation approach. We find answer matching using recent models--even small ones--achieves near-perfect agreement, in the range of inter-annotator agreement. In contrast, both multiple choice evaluation and using LLM-as-a-judge without reference answers aligns poorly with human grading. Improving evaluations via answer matching is not merely a conceptual concern: the rankings of several models change significantly when evaluating their free-form responses with answer matching. In light of these findings, we discuss how to move the evaluation ecosystem from multiple choice to answer matching.

  • 5 authors
·
Jul 3, 2025 2

ProcTag: Process Tagging for Assessing the Efficacy of Document Instruction Data

Recently, large language models (LLMs) and multimodal large language models (MLLMs) have demonstrated promising results on document visual question answering (VQA) task, particularly after training on document instruction datasets. An effective evaluation method for document instruction data is crucial in constructing instruction data with high efficacy, which, in turn, facilitates the training of LLMs and MLLMs for document VQA. However, most existing evaluation methods for instruction data are limited to the textual content of the instructions themselves, thereby hindering the effective assessment of document instruction datasets and constraining their construction. In this paper, we propose ProcTag, a data-oriented method that assesses the efficacy of document instruction data. ProcTag innovatively performs tagging on the execution process of instructions rather than the instruction text itself. By leveraging the diversity and complexity of these tags to assess the efficacy of the given dataset, ProcTag enables selective sampling or filtering of document instructions. Furthermore, DocLayPrompt, a novel semi-structured layout-aware document prompting strategy, is proposed for effectively representing documents. Experiments demonstrate that sampling existing open-sourced and generated document VQA/instruction datasets with ProcTag significantly outperforms current methods for evaluating instruction data. Impressively, with ProcTag-based sampling in the generated document datasets, only 30.5\% of the document instructions are required to achieve 100\% efficacy compared to the complete dataset. The code is publicly available at https://github.com/AlibabaResearch/AdvancedLiterateMachinery/tree/main/DocumentUnderstanding/ProcTag.

  • 8 authors
·
Jul 17, 2024

The Structured Output Benchmark: A Multi-Source Benchmark for Evaluating Structured Output Quality in Large Language Models

Large Language Models are increasingly being deployed to extract structured data from unstructured and semi-structured sources: parsing invoices, medical records, and converting PDF documents to database entries. Yet existing benchmarks for structured output generation either focus on schema compliance alone, or evaluate value correctness within a single source domain. We introduce SOB (The Structured Output Benchmark), a multi-source benchmark spanning three source modalities: native text, images, and audio conversations. All models receive a text-normalized representation of their context regardless of source modality; this deliberate design isolates structured-output capability from raw vision or speech-processing quality, ensuring a fair, source-agnostic comparison. Our benchmark comprises 5,000 text evaluation records derived from multi-hop QA drawn from a 25,091-record full corpus, 209 image records from OCR-processed PDFs across seven document types including multi-column layouts, dense tables, scanned historical documents, small-print text, and mathematical typesetting, and 115 audio records from the AMI corpus. Each record pairs a natural-language question with a JSON schema that the model must follow and a ground-truth answer verified against the source context. We evaluate 21 frontier and open-weight models across three source domains and seven metrics. Our results reveal a consistent pattern: models achieve near-perfect schema compliance, yet the best Value Accuracy, measured by exact leaf-value match, reaches only 83.0% on text, 67.2% on images, and 23.7% on audio, where longer context makes extraction substantially harder. We release the dataset, evaluation pipeline, and all related code.

  • 4 authors
·
Apr 27

Limitations of Automatic Relevance Assessments with Large Language Models for Fair and Reliable Retrieval Evaluation

Offline evaluation of search systems depends on test collections. These benchmarks provide the researchers with a corpus of documents, topics and relevance judgements indicating which documents are relevant for each topic. While test collections are an integral part of Information Retrieval (IR) research, their creation involves significant efforts in manual annotation. Large language models (LLMs) are gaining much attention as tools for automatic relevance assessment. Recent research has shown that LLM-based assessments yield high systems ranking correlation with human-made judgements. These correlations are helpful in large-scale experiments but less informative if we want to focus on top-performing systems. Moreover, these correlations ignore whether and how LLM-based judgements impact the statistically significant differences among systems with respect to human assessments. In this work, we look at how LLM-generated judgements preserve ranking differences among top-performing systems and also how they preserve pairwise significance evaluation as human judgements. Our results show that LLM-based judgements are unfair at ranking top-performing systems. Moreover, we observe an exceedingly high rate of false positives regarding statistical differences. Our work represents a step forward in the evaluation of the reliability of using LLMs-based judgements for IR evaluation. We hope this will serve as a basis for other researchers to develop more reliable models for automatic relevance assessment.

  • 3 authors
·
Nov 20, 2024

Ask, Don't Judge: Binary Questions for Interpretable LLM Evaluation and Self-Improvement

Evaluating LLM outputs remains a major bottleneck in NLP: human evaluation is expensive and slow, lexical metrics correlate poorly with human judgments on open-ended generation, and holistic LLM judges often produce opaque scores that are hard to debug. We propose BINEVAL, a framework that decomposes evaluation criteria into atomic binary questions and aggregates the resulting verdicts into interpretable, multi-dimensional scores. Given a task prompt, a meta-prompt generates fine-grained evaluation questions, and an LLM answers them independently for each output, yielding transparent question-level feedback together with calibrated overall scores. This decomposition makes evaluation easier to inspect, easier to diagnose, and directly usable for prompt improvement. Across SummEval, Topical-Chat, and QAGS, BINEVAL matches or outperforms strong baselines including UniEval and G-Eval, with especially strong results on factual consistency benchmarks such as QAGS. Beyond competitive correlation with human judgments, BINEVAL better matches human score distributions and avoids the ceiling effects common in prior LLM judges, leading to better discrimination between borderline and clearly flawed outputs. We further show that the same question-level feedback supports iterative prompt optimization, improving evaluator prompts on summarization and generation prompts on IFBench under both self-update and cross-model update settings. Overall, BINEVAL provides a task-agnostic, training-free, and interpretable evaluation framework that combines strong empirical performance with practical diagnostic and optimization value.

  • 7 authors
·
Jun 24

Large Language Models are not Fair Evaluators

In this paper, we uncover a systematic bias in the evaluation paradigm of adopting large language models~(LLMs), e.g., GPT-4, as a referee to score and compare the quality of responses generated by candidate models. We find that the quality ranking of candidate responses can be easily hacked by simply altering their order of appearance in the context. This manipulation allows us to skew the evaluation result, making one model appear considerably superior to the other, e.g., Vicuna-13B could beat ChatGPT on 66 over 80 tested queries with ChatGPT as an evaluator. To address this issue, we propose a calibration framework with three simple yet effective strategies: 1) Multiple Evidence Calibration, which requires the evaluator model to generate multiple evaluation evidence before assigning ratings; 2) Balanced Position Calibration, which aggregates results across various orders to determine the final score; 3) Human-in-the-Loop Calibration, which introduces a balanced position diversity entropy to measure the difficulty of each example and seeks human assistance when needed. We also manually annotate the "win/tie/lose" outcomes of responses from ChatGPT and Vicuna-13B in the Vicuna Benchmark's question prompt, and extensive experiments demonstrate that our approach successfully mitigates evaluation bias, resulting in closer alignment with human judgments. We release our code and human annotation at https://github.com/i-Eval/FairEval to facilitate future research.

  • 10 authors
·
May 29, 2023

QuRating: Selecting High-Quality Data for Training Language Models

Selecting high-quality pre-training data is important for creating capable language models, but existing methods rely on simple heuristics. We introduce QuRating, a method for selecting pre-training data that captures the abstract qualities of texts which humans intuitively perceive. In this paper, we investigate four qualities - writing style, required expertise, facts & trivia, and educational value. We find that LLMs are able to discern these qualities and observe that they are better at making pairwise judgments of texts than at rating the quality of a text directly. We train a QuRater model to learn scalar ratings from pairwise judgments, and use it to annotate a 260B training corpus with quality ratings for each of the four criteria. In our experiments, we select 30B tokens according to the different quality ratings and train 1.3B-parameter language models on the selected data. We find that it is important to balance quality and diversity, as selecting only the highest-rated documents leads to poor results. When we sample using quality ratings as logits over documents, our models achieve lower perplexity and stronger in-context learning performance than baselines. Beyond data selection, we use the quality ratings to construct a training curriculum which improves performance without changing the training dataset. We extensively analyze the quality ratings and discuss their characteristics, biases, and wider implications.

  • 4 authors
·
Feb 15, 2024

RubricRAG: Towards Interpretable and Reliable LLM Evaluation via Domain Knowledge Retrieval for Rubric Generation

Large language models (LLMs) are increasingly evaluated and sometimes trained using automated graders such as LLM-as-judges that output scalar scores or preferences. While convenient, these approaches are often opaque: a single score rarely explains why an answer is good or bad, which requirements were missed, or how a system should be improved. This lack of interpretability limits their usefulness for model development, dataset curation, and high-stakes deployment. Query-specific rubric-based evaluation offers a more transparent alternative by decomposing quality into explicit, checkable criteria. However, manually designing high-quality, query-specific rubrics is labor-intensive and cognitively demanding and not feasible for deployment. While previous approaches have focused on generating intermediate rubrics for automated downstream evaluation, it is unclear if these rubrics are both interpretable and effective for human users. In this work, we investigate whether LLMs can generate useful, instance-specific rubrics as compared to human-authored rubrics, while also improving effectiveness for identifying good responses. Through our systematic study on two rubric benchmarks, and on multiple few-shot and post-training strategies, we find that off-the-shelf LLMs produce rubrics that are poorly aligned with human-authored ones. We introduce a simple strategy, RubricRAG, which retrieves domain knowledge via rubrics at inference time from related queries. We demonstrate that RubricRAG can generate more interpretable rubrics both for similarity to human-authored rubrics, and for improved downstream evaluation effectiveness. Our results highlight both the challenges and a promising approach of scalable, interpretable evaluation through automated rubric generation.

  • 2 authors
·
Mar 21

Rethinking Automatic Evaluation in Sentence Simplification

Automatic evaluation remains an open research question in Natural Language Generation. In the context of Sentence Simplification, this is particularly challenging: the task requires by nature to replace complex words with simpler ones that shares the same meaning. This limits the effectiveness of n-gram based metrics like BLEU. Going hand in hand with the recent advances in NLG, new metrics have been proposed, such as BERTScore for Machine Translation. In summarization, the QuestEval metric proposes to automatically compare two texts by questioning them. In this paper, we first propose a simple modification of QuestEval allowing it to tackle Sentence Simplification. We then extensively evaluate the correlations w.r.t. human judgement for several metrics including the recent BERTScore and QuestEval, and show that the latter obtain state-of-the-art correlations, outperforming standard metrics like BLEU and SARI. More importantly, we also show that a large part of the correlations are actually spurious for all the metrics. To investigate this phenomenon further, we release a new corpus of evaluated simplifications, this time not generated by systems but instead, written by humans. This allows us to remove the spurious correlations and draw very different conclusions from the original ones, resulting in a better understanding of these metrics. In particular, we raise concerns about very low correlations for most of traditional metrics. Our results show that the only significant measure of the Meaning Preservation is our adaptation of QuestEval.

  • 5 authors
·
Apr 15, 2021

SLUE: New Benchmark Tasks for Spoken Language Understanding Evaluation on Natural Speech

Progress in speech processing has been facilitated by shared datasets and benchmarks. Historically these have focused on automatic speech recognition (ASR), speaker identification, or other lower-level tasks. Interest has been growing in higher-level spoken language understanding tasks, including using end-to-end models, but there are fewer annotated datasets for such tasks. At the same time, recent work shows the possibility of pre-training generic representations and then fine-tuning for several tasks using relatively little labeled data. We propose to create a suite of benchmark tasks for Spoken Language Understanding Evaluation (SLUE) consisting of limited-size labeled training sets and corresponding evaluation sets. This resource would allow the research community to track progress, evaluate pre-trained representations for higher-level tasks, and study open questions such as the utility of pipeline versus end-to-end approaches. We present the first phase of the SLUE benchmark suite, consisting of named entity recognition, sentiment analysis, and ASR on the corresponding datasets. We focus on naturally produced (not read or synthesized) speech, and freely available datasets. We provide new transcriptions and annotations on subsets of the VoxCeleb and VoxPopuli datasets, evaluation metrics and results for baseline models, and an open-source toolkit to reproduce the baselines and evaluate new models.

  • 7 authors
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Nov 19, 2021

Revisiting the Gold Standard: Grounding Summarization Evaluation with Robust Human Evaluation

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have insufficient scale, and an in-depth analysis of human evaluation is lacking. Therefore, we address the shortcomings of existing summarization evaluation along the following axes: (1) We propose a modified summarization salience protocol, Atomic Content Units (ACUs), which is based on fine-grained semantic units and allows for a high inter-annotator agreement. (2) We curate the Robust Summarization Evaluation (RoSE) benchmark, a large human evaluation dataset consisting of 22,000 summary-level annotations over 28 top-performing systems on three datasets. (3) We conduct a comparative study of four human evaluation protocols, underscoring potential confounding factors in evaluation setups. (4) We evaluate 50 automatic metrics and their variants using the collected human annotations across evaluation protocols and demonstrate how our benchmark leads to more statistically stable and significant results. The metrics we benchmarked include recent methods based on large language models (LLMs), GPTScore and G-Eval. Furthermore, our findings have important implications for evaluating LLMs, as we show that LLMs adjusted by human feedback (e.g., GPT-3.5) may overfit unconstrained human evaluation, which is affected by the annotators' prior, input-agnostic preferences, calling for more robust, targeted evaluation methods.

  • 11 authors
·
Dec 15, 2022

RevisEval: Improving LLM-as-a-Judge via Response-Adapted References

With significant efforts in recent studies, LLM-as-a-Judge has become a cost-effective alternative to human evaluation for assessing the text generation quality in a wide range of tasks. However, there still remains a reliability gap between LLM-as-a-Judge and human evaluation. One important reason is the lack of guided oracles in the evaluation process. Motivated by the role of reference pervasively used in classic text evaluation, we introduce RevisEval, a novel text generation evaluation paradigm via the response-adapted references. RevisEval is driven by the key observation that an ideal reference should maintain the necessary relevance to the response to be evaluated. Specifically, RevisEval leverages the text revision capabilities of large language models (LLMs) to adaptively revise the response, then treat the revised text as the reference (response-adapted reference) for the subsequent evaluation. Extensive experiments demonstrate that RevisEval outperforms traditional reference-free and reference-based evaluation paradigms that use LLM-as-a-Judge across NLG tasks and open-ended instruction-following tasks. More importantly, our response-adapted references can further boost the classical text metrics, e.g., BLEU and BERTScore, compared to traditional references and even rival the LLM-as-a-Judge. A detailed analysis is also conducted to confirm RevisEval's effectiveness in bias reduction, the impact of inference cost, and reference relevance.

  • 12 authors
·
Oct 7, 2024 3

HD-Eval: Aligning Large Language Model Evaluators Through Hierarchical Criteria Decomposition

Large language models (LLMs) have emerged as a promising alternative to expensive human evaluations. However, the alignment and coverage of LLM-based evaluations are often limited by the scope and potential bias of the evaluation prompts and criteria. To address this challenge, we propose HD-Eval, a novel framework that iteratively aligns LLM-based evaluators with human preference via Hierarchical Criteria Decomposition. HD-Eval inherits the essence from the evaluation mindset of human experts and enhances the alignment of LLM-based evaluators by decomposing a given evaluation task into finer-grained criteria, aggregating them according to estimated human preferences, pruning insignificant criteria with attribution, and further decomposing significant criteria. By integrating these steps within an iterative alignment training process, we obtain a hierarchical decomposition of criteria that comprehensively captures aspects of natural language at multiple levels of granularity. Implemented as a white box, the human preference-guided aggregator is efficient to train and more explainable than relying solely on prompting, and its independence from model parameters makes it applicable to closed-source LLMs. Extensive experiments on three evaluation domains demonstrate the superiority of HD-Eval in further aligning state-of-the-art evaluators and providing deeper insights into the explanation of evaluation results and the task itself.

  • 9 authors
·
Feb 23, 2024

KOFFVQA: An Objectively Evaluated Free-form VQA Benchmark for Large Vision-Language Models in the Korean Language

The recent emergence of Large Vision-Language Models(VLMs) has resulted in a variety of different benchmarks for evaluating such models. Despite this, we observe that most existing evaluation methods suffer from the fact that they either require the model to choose from pre-determined responses, sacrificing open-endedness, or evaluate responses using a judge model, resulting in subjective and unreliable evaluation. In addition, we observe a lack of benchmarks for VLMs in the Korean language, which are necessary as a separate metric from more common English language benchmarks, as the performance of generative language models can differ significantly based on the language being used. Therefore, we present KOFFVQA, a general-purpose free-form visual question answering benchmark in the Korean language for the evaluation of VLMs. Our benchmark consists of 275 carefully crafted questions each paired with an image and grading criteria covering 10 different aspects of VLM performance. The grading criteria eliminate the problem of unreliability by allowing the judge model to grade each response based on a pre-determined set of rules. By defining the evaluation criteria in an objective manner, even a small open-source model can be used to evaluate models on our benchmark reliably. In addition to evaluating a large number of existing VLMs on our benchmark, we also experimentally verify that our method of using pre-existing grading criteria for evaluation is much more reliable than existing methods. Our evaluation code is available at https://github.com/maum-ai/KOFFVQA

  • 2 authors
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Mar 31, 2025 2

Podcast Summary Assessment: A Resource for Evaluating Summary Assessment Methods

Automatic summary assessment is useful for both machine-generated and human-produced summaries. Automatically evaluating the summary text given the document enables, for example, summary generation system development and detection of inappropriate summaries. Summary assessment can be run in a number of modes: ranking summary generation systems; ranking summaries of a particular document; and estimating the quality of a document-summary pair on an absolute scale. Existing datasets with annotation for summary assessment are usually based on news summarization datasets such as CNN/DailyMail or XSum. In this work, we describe a new dataset, the podcast summary assessment corpus, a collection of podcast summaries that were evaluated by human experts at TREC2020. Compared to existing summary assessment data, this dataset has two unique aspects: (i) long-input, speech podcast based, documents; and (ii) an opportunity to detect inappropriate reference summaries in podcast corpus. First, we examine existing assessment methods, including model-free and model-based methods, and provide benchmark results for this long-input summary assessment dataset. Second, with the aim of filtering reference summary-document pairings for training, we apply summary assessment for data selection. The experimental results on these two aspects provide interesting insights on the summary assessment and generation tasks. The podcast summary assessment data is available.

  • 2 authors
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Aug 28, 2022

DOCBENCH: A Benchmark for Evaluating LLM-based Document Reading Systems

Recently, there has been a growing interest among large language model (LLM) developers in LLM-based document reading systems, which enable users to upload their own documents and pose questions related to the document contents, going beyond simple reading comprehension tasks. Consequently, these systems have been carefully designed to tackle challenges such as file parsing, metadata extraction, multi-modal information understanding and long-context reading. However, no current benchmark exists to evaluate their performance in such scenarios, where a raw file and questions are provided as input, and a corresponding response is expected as output. In this paper, we introduce DocBench, a new benchmark designed to evaluate LLM-based document reading systems. Our benchmark involves a meticulously crafted process, including the recruitment of human annotators and the generation of synthetic questions. It includes 229 real documents and 1,102 questions, spanning across five different domains and four major types of questions. We evaluate both proprietary LLM-based systems accessible via web interfaces or APIs, and a parse-then-read pipeline employing open-source LLMs. Our evaluations reveal noticeable gaps between existing LLM-based document reading systems and human performance, underscoring the challenges of developing proficient systems. To summarize, DocBench aims to establish a standardized benchmark for evaluating LLM-based document reading systems under diverse real-world scenarios, thereby guiding future advancements in this research area.

  • 8 authors
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Jul 15, 2024

DynEval: Holistic Evaluations of T2I Generative Models in the Wild

Recent advances in text-to-image (T2I) generation have led to models capable of producing highly realistic images. Yet, reliably evaluating their outputs remains challenging, especially at scale. Existing automatic evaluators, often relying on a static prompt set, struggle to capture subtle failure modes such as partial prompt misalignment, compositional errors, or visually plausible but semantically incorrect generations. In this work, we introduce DynEval, a Dynamic Evaluation framework designed to jointly assess text-to-image alignment and image quality of T2I models. To support scalable training beyond limited human-annotated data, we construct two large datasets. First, we build GenDB, a collection of 500K prompt-image pairs generated from human-written prompts drawn from DiffusionDB using a tiered prompt-model generation strategy. Second, building upon GenDB, we construct DynEvalInstruct, a 250K instruction dataset comprising prompt-image-response triplets distilled from a structured evaluation pipeline that decomposes evaluation into text-image alignment and visual quality reasoning. Using this dataset, we perform full fine-tuning of a compact evaluator through a curriculum learning strategy to effectively distill the superior evaluation capabilities of a larger teacher vision-language model, resulting in DynEval-2B and DynEval-4B. In extensive comparisons against existing evaluators across 11 benchmarks, our evaluator achieves a higher overall correlation with human judgments. Furthermore, it provides fine-grained analysis of the capabilities and failure modes of 36 T2I models across 42 subcategories and 9 semantic dimensions.

  • 6 authors
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Jul 12

FollowIR: Evaluating and Teaching Information Retrieval Models to Follow Instructions

Modern Large Language Models (LLMs) are capable of following long and complex instructions that enable a diverse amount of user tasks. However, despite Information Retrieval (IR) models using LLMs as the backbone of their architectures, nearly all of them still only take queries as input, with no instructions. For the handful of recent models that do take instructions, it's unclear how they use them. We introduce our dataset FollowIR, which contains a rigorous instruction evaluation benchmark as well as a training set for helping IR models learn to better follow real-world instructions. FollowIR builds off the long history of the TREC conferences: as TREC provides human annotators with instructions (also known as narratives) to determine document relevance, so should IR models be able to understand and decide relevance based on these detailed instructions. Our evaluation benchmark starts with three deeply judged TREC collections and alters the annotator instructions, re-annotating relevant documents. Through this process, we can measure how well IR models follow instructions, through a new pairwise evaluation framework. Our results indicate that existing retrieval models fail to correctly use instructions, using them for basic keywords and struggling to understand long-form information. However, we show that it is possible for IR models to learn to follow complex instructions: our new FollowIR-7B model has significant improvements (over 13%) after fine-tuning on our training set.

  • 8 authors
·
Mar 22, 2024 1

RankGen: Improving Text Generation with Large Ranking Models

Given an input sequence (or prefix), modern language models often assign high probabilities to output sequences that are repetitive, incoherent, or irrelevant to the prefix; as such, model-generated text also contains such artifacts. To address these issues we present RankGen, a 1.2B parameter encoder model for English that scores model generations given a prefix. RankGen can be flexibly incorporated as a scoring function in beam search and used to decode from any pretrained language model. We train RankGen using large-scale contrastive learning to map a prefix close to the ground-truth sequence that follows it and far away from two types of negatives: (1) random sequences from the same document as the prefix, and (2) sequences generated from a large language model conditioned on the prefix. Experiments across four different language models (345M-11B parameters) and two domains show that RankGen significantly outperforms decoding algorithms like nucleus, top-k, and typical sampling, as well as contrastive decoding and search, on both automatic metrics (85.0 vs 77.3 MAUVE over nucleus) as well as human evaluations with English writers (74.5% human preference over nucleus sampling). Analysis reveals that RankGen outputs are more relevant to the prefix and improve continuity and coherence compared to baselines. We release our model checkpoints, code, and human preference data with explanations to facilitate future research.

  • 4 authors
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May 19, 2022