Contact Us & Support
We value your feedback, node diagnostic reports, and DMCA copyright inquiries
General Inquiries & Engineering
For node availability anomalies, transfer throughput diagnostics, model partnership proposals, or server bandwidth sponsorship:
Typical response time: 12 - 24 business hours.
DMCA & Copyright Compliance
If you believe specific material proxied through our edge nodes infringes your intellectual property rights, please submit your notice to:
We verify upstream repositories and take prompt blocking actions according to applicable laws.
π Diagnostic Report Guidelines
To preserve privacy and maintain maximum uptime, this platform runs on a pure static edge architecture without a dynamic web database. Please submit issues directly via email:
- Subject:
[Bug Report] Model Name - Short Error Summaryor[Partnership] Business Inquiry - Environment: Operating System (Linux/macOS/Windows), ISP / Cloud Provider;
- Command: The exact
huggingface-clicommand or Python snippet executed; - Terminal Output: Full error stack trace or screenshot.
Upon receiving your email, our operations team will inspect routing hops and reply within 12 - 24 hours.
Send Email Report